Thursday, January 19, 2012, 11:33 AM - Cisco
Posted by Administrator
Last week I completed the ASA configuration of one of our client. I completed the ASa configuration with Identity firewall, IPSEC VPN, SSL VPN, ACLs and CSC SSM.All the configuration worked just fine except CSC. The CSC was configured but it was hanging again and again. Raised the TAC with Cisco. 2 times but the issue did not got resolved. We (me along with cisco TAC) updated the CSC with the latest version i.e. 6.1125.0, reimaged the CSC but the issue was just there. But the funny thing was that the issue was not related to the CSC SSM. The customer had already allocated the IP address of the CSC SSM to one storage controller and he had given me the same IP address Posted by Administrator
for allocation of the CSC SSM.
I just did as the customer has given me the address I had not verified it. Because of this the ARP entries were getting mismatched and the whole Internet trafic was coming to standstill.We could not verify the duplicate IP address as the CSC was not giving any logs related to the same. And the more funny part was that I foudn it luckily. When I restarted the CSC, I kept the ping to the CSC in other window.When it restarted, the request time out error not appeared. So I did arp check and then I found that the client machine is resolving the arp entry to storage controller and not the CSC SSM. So I notified this to the customer and after changing the IP address of the controller the CSC SSM started flying like a plane. Whoa. What a problem an and what
a solution!!!
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